The “Original” Vancouver Roof Repair Company

 

Richmond-Roof Repair

Feb 5, 2016

On this Richmond building the interior drain was plugged, the cause of this was the drain screen had not been properly secured, and had fallen off letting debris to plugg the drain. The repair tech fitted a new drain screen that screwed.

Burnaby-Roof Repair

Feb 1, 2016

This building is scheduled to be re-roofed in the summer, however this split in the roof was easy to find and needed to be repaired right away, a temporary roof patch has been effected.

Richmond-Roof Repair

Jan 25, 2016

Are repair tech found a poorly installed cap on a plumbing stack, that was allowing rainwater to seep into a small space between the pipe and the lead. The repair tech installed a fitted cap asap

South Surrey-Roof Repair

Jan 22, 2016

On this building are roof repair tech found a puncture hole that penetrated threw both plies of the membrane. The puncture was repaired.

North Vancouver-Roof Repair

Jan 15, 2016

This North Vancouver building is scheduled for a re-roofing with SBS torch on this summer, however this split in the pre-exiting roof will need to be repaired ASAP, until the new roof is installed.

White Rock-Roof Repair

Jan 8, 2016

A temporary cement patch is of course only temporary during a rainstorm there is no way to dry the roof, so cement is the alternative. Now on a dry the roof repair tech can remove the cement and perform a more permanent solution.

Langley-Roof Repair

Jan 4, 2016

A Langley shingle roof had a routine inspection and found widespread lifting of the shingles. The problem was simply poor ventilation caused by soffit vents that were blocked by added blown insulation. The roof repair tech then cleared the venting, and shingles then relaxed.

North Vancouver-Roof Repair

Dec 31, 2015

This issue shows the spot where the plies have lost their adhesion. What caused this problem was that the torch applicator may not have applied enough heat when welding the two ply

South Surrey-Roof Repair

Dec 28, 2015

This South Surrey roof has a leak, and needs to be repaired ASAP. The tare in the roof is going to have a temporary cement patch repair due to a high volume of rain. The next dry day the roof tech will remove the temporary cement patch and install a more permanent roof repair.

Richmond-Roof Repair

Dec 21, 2015

On this Richmond building we found there was a split in the membrane, and the roof was exposed, we repaired the splits. The roof repair tech cleaned and primed the roof splits, then applied a strip of Soprema Torchon membrane.

White Rock-Roof Repair

Dec 14, 2015

This roof had a bad leak, and needed attention ASAP. Because we can only do temporary repairs in the rain, are repair techs applied a temporary cement patch during the rainstorm. The next dry day are tech team removed the cement and performed a permanent roof repair.

Richmond-Roof Repair

Dec 11, 2015

This Roof was split open due to years of exposure to the elements. We immediately got to work, repaired the split with hot tar and asphalt.

Richmond-Roof Repair

Dec 4, 2015

A Richmond building had a leak, water was running down the chimney, what had happen was the B-vent collar was loose and the caulking had deteriorated leaving a gap between the collar, and the chimney. The chimney collar was re-sealed with a new fitting collar and caulking, also a new coated with rust proof pain chimney cap was installed, both B-vent, and B-vent collar were also coated with rust proof paint.

South Surrey-Roof Repair

Nov 27, 2015

This South Surrey apartment has a Tar and Gravel roof, and is starting to deteriorate in a few areas. A non-cost-effective way would be having a small roofing crew hauling and heating a tar kettle, or a cost-effective way would be a torch-on repair on the spot. After the repair tech cleaned and primed the few roof splits, the repair tech then applied strips of Soprema torch-on membrane, the repair tech swept gravel over the repair to blend it with the existing roof

White Rock-Roof Repair

Nov 20, 2015

A White Rock building needs more drains, and in better locations, Arbutus Roofing Repair crew worked with a plumbing company to coordinate the installation of a new roof drain, at the low point of the roof.

Surrey-Roof Repair

Nov 13, 2015

A Surrey warehouse had a leak and it needed to be stopped ASAP, the roof repair crew came and used concrete to temporarily halt the water. A return is on the calendar to apply a more permanent patch.

South Vancouver-Roof Repair

Nov 6, 2015

A South Vancouver building had a leak do to a scupper drain. The existing roofing membrane became detached from the scupper, causing water to leak threw. Repair crew coated the bare copper with primer, and installed both a new base sheet and new cap sheet.

New West-Roof Repair

Oct 30, 2015

A New West roof has water coming threw the ceiling one rainy night, Arbutus roof repair crew found that the roofing mastic in a “gum pan” had completely dried up and shrunk allowing water to seep in, the repair crew cleaned and refilled the gum pan.

North Vancouver-Roof Repair

Oct 23, 2015

A building in North Van has had a leak near the middle of the unit, this area of the old roof shows cracked areas susceptible for water to seep threw. A temporary roof patch has been effected.

White Rock Roof Repair

Oct 16, 2015

A poorly installed cap on the plumbing lead. This is wear water seeped into a small space between the pipe and the lead. Problem was solved by simple installing a new cap.

Langley Roof Repair

Oct 9, 2015

The Arbutus Roofing repair crew was dispatched, the B vent collar around the chimney was leaking, the crew then removed the old collar and replaced it with a new fitting collar and caulking.

Vancouver Chimney Flashing

Sept 29, 2015

A small leak was discovered, a gumlip flashing was immediately installed.

Richmond Roof Repair

Sept 15, 2015

Repair crew was called to fix a leak, fairly common plastic caps are used instead of lead, however the plastic cap deteriorated exposing itself to mother nature, a lead cap was installed. 

Roof Repair on school – Vancouver

Sept 2, 2015

A repairman was called to fix a leak on the spot, the repair man cleaned and primed the roof split then applied a strip of Soprema Torch on membrane. After for aesthetic reasons he swept gravel over the repair to make it blend. 

Roof Repair under wooden deck – Vancouver

Auguest 15, 2015

This is a good example of a hard-to-get-to leak. The roof deck and underlying insulation had to be removed to excess the roof membrane,after the leak was located and patched the processes was reversed.

Metal Roof Repair – New Westminster

August 14, 2015

Vibration from the roof-top unit has broken the seal on the waterproofing surrounding its metal base. Caulking has temporarily stopped the leak. The unit will be lifted and a new seal applied.

Richmond B.C. – Good Old T&G Roof Repair

August 7, 2015

A Vancouver roofing company broke out the old patch kettle and heated up some tar to patch this warehouse. Despite the moss accumulation (the removal of which might do more harm than good), this roof is scheduled to last three to four more years.

Metal Vent Repair – South Vancouver

July 28, 2015

A building handyman has recently applied caulking to the collar of this chimney vent. His repair was unsuccessful because the chimney column has finally rusted completely through, allowing water ingress. A new chimney will be installed.

Creative Roof Repair

July 22, 2015

Water was entering the duct work on this building through a hole cut by an electrician to allow access for some wiring. A sheet metal installer used a piece of sheet metal to fashion a temporary shield, then applied caulking to seal the deal. A more permanent solution will be found.

Delta B.C. Roof Repair

July 14, 2015

This industrial building has a large exoskeleton anchored to the centre of the roof. Vibration in the building has caused a seal to leak. Someone has tried a “quick fix” with a hardware store sealant not intended for this purpose. A Surrey roof repair crew was called in to come up with a more permanent solution.

Simple Roof Repair in Surrey B.C.

July 7, 2015

Why has the base of this B-vent come uncovered, allowing water to leak around the edges? Probably because of an inadequate number of stripping plies in the original installation. Someone took a shortcut that wasn’t exposed until a few years later. The area was “spudded” clean, and the B-vent re-installed. It was in good condition and did not require replacement.

Richmond Roof Repair

July 2, 2015

A small but persistent leak prompted a call to a Richmond roofing company. It was once a fairly common practice to use plastic caps instead of the more expensive lead variety to seal the top of plumbing leads. Unfortunately, the plastic deteriorates with exposure to the elements. In this case the top disintegrated and the outer casing is still visible where it sits at the bottom of the lead. A new lead cap was installed. The repair took fifteen minutes, including ladder placement and removal.

Roof Repair in Vancouver B.C.

June 26, 2015

On a recent rainy day, a roofer in Vancouver correctly diagnosed the source of this leak. The cap flashing junction had opened, allowing water ingress. She did a temporary repair by using a sheet metal shim pushed up under the flashing. Today she will remove the flashing, then replace and reseal it.

Whalley B.C. – Roofing Project Pending

June 17, 2015

A torchon roofing company in Surrey has contracted to remove this tar and gravel roof and replace it with two-ply IKO SBS Torchon late this summer. Meanwhile, the roof is being repaired as the need arises. Once swept clear of gravel ballast, this area of the old roof shows cracked areas susceptible to water ingress. A temporary roof patch has been effected.

EPDM Repair – New Westminster

June 8, 2015

Leaks in rubber roofs (EPDM) can be notoriously difficult to diagnose, particularly when the membrane has been covered with heavy ballast. Luckily for the New Westminster roofer called for this job, the water penetration occurred due to a small tear in the rubber collar on this vent and was pretty easy to find and repair.

North Vancouver Roofing Company Does Some Gardening

June 3, 2015

The warm air coming out of those vents combines with the moisture on the roof outside to nurture this fern and moss garden. Unfortunately, some of the tendrils have worked their way under the wall flashing, allowing water to find it’s way in. The garden was carefully harvested and the leak repaired.

Sudden Downpour Narrows Repair Options

May 26, 2015

After a period of dry weather, the first rainfall caused a leak over the reception area in this Steveston building. It had to be stopped NOW. The Vancouver roofing contractor used concrete to temporarily halt the water ingress and will return to apply a more permanent patch.

Full-service Burnaby Roofing Company Includes Sheet Metal Division

May 20, 2015

As often happens, pieces of rooftop equipment on this building have worn out at different times. While the duct-work is in generally good condition, one hood was badly corroded.It was removed and a new one was fabricated and installed the same day. The ventilation system was turned off for less than fifteen minutes.

Vancouver Roofing Contractor Re-repairs Metal Roof

May 11, 2015

A handyman has tried to stop a mysterious leak by injecting a commercially-available roof patching material into the junction of this metal roof, to no avail. A professional roof repairman (actually a roof repair-woman) removed the cap flashing above the leaking area, discovered the point of water ingress and made the necessary repair, all in less than fifteen minutes.

Surrey Roofing Contractor Performs Preventive Repair during Maintenance

May 7, 2015

Over the past two years, the manufacturer housed in this building has upgraded his operations, adding a bathroom and making several changes to his other equipment. At times, the roofing involved had to be done quickly to facilitate continuous work below. During a semi-annual maintenance inspection, the roofer involved decided to upgrade the seals around a plumbing lead, chimney and other recent improvements

Richmond Roofer Repairs Damage Caused by Aborted Break and Enter

April 28, 2015

Thieves tried to gain entry to this office building by accessing duct work that proved to be too small for human access once they had removed the air filtration unit on the roof. The discarded filter can be seen in the photo above. They also pulled a cable out of its housing, probably tripping over it in the dark. The Richmond roofing contractor worked with an HVAC company to repair the damage and restore service.

White Rock – Faulty Roof Scupper Installation

April 20, 2015

A Surrey roofing contractor installed this roof scupper drain to alleviate ponding water along the edge of the roof. The water drains nicely now, but the scupper leaks. The first clue to the faulty installation was the exposed nail heads where the perimeter flashing was cut away to accommodate the scupper, then re-attached. The scupper was probably installed over an insufficiently dried base sheet, as it leaked as well.

Roof Repair – North Vancouver

April 13, 2015

This apartment building is scheduled for re-roofing with SBS torchon in the coming months. Meanwhile, a North Vancouver roofing company is dealing with any leaks as they arise. This split in the old tar and gravel roofing was easy to find.

Vancouver Kerrisdale – Chimney Flashing Reconsidered

Aoril 6, 2015

This roof was replaced recently. The metal reglet embedded in the mortar between brick courses seemed to be in good condition, so it was preserved to protect the chimney flashing. A small leak was discovered soon after. A gumlip flashing was immediately installed.No charge. Problem solved.

Overflow Scupper? – North Delta B.C.

April 2, 2015

This small scupper is too low to serve as a proper overflow scupper and too high for effective drainage. And it leaks. The lower shingles were removed and an effective seal was installed. The transition between flat and shingle roofs is often a source of problems as two roofing crews sometimes fail to communicate and cooperate on a project.

Change of Tenant – Change of Use – South Surrey B.C.

March 24, 2015

This unit in an industrial park has just been leased to a small manufacturer. She needed new vent openings on the roof for her machinery. The installer tried to save money on the roofing aspect by running the vents through a cap on an unused unit. He used roofing gum to seal the collars, but vibration loosened the seal and water entered the building.

Delta Skylight Leak

March 16, 2015

Roof repair crews from several area contractors have taken a shot at this skylight leak. The building owner has always opted for the “quick fix” which, while fast and inexpensive, has not solved the problem. Added flashing and stripping solutions have failed. It may be time to remove the skylight and examine the metal frame and wood curb.

Vancouver West End – Balcony Deck Repair

March 9, 2015

Water is leaking through the sill under the sliding door on this roof deck. Door sills are notoriously difficult to waterproof. They are often too low and water gains access after a few years. Re-sealing requires that the sliding door and its frame be removed, which is major work so is seldom carried out. In this case, the building owner is having renovations done on the building so carpenters are available to do the work properly

Burnaby Service Station Roof Leak

March 2, 2015

An interior drain, blocked by leaves and other debris, caused water to creep up this parapet wall. A wet ceiling in the office below triggered a call to a the Arbutus Roof Repair Division. This split in the roofing of the parapet was the source of the water ingress. Once the drain was cleared, a patch was applied to avoid a repetition of the problem. When re-roofing is undertaken, sometime in the next two years, overflow drains will be installed.

Roof Damage from Sign Installation – Richmond B.C.

February 24, 2015

On this commercial building, a new tenant bolted a piece of angle iron directly to the underlying built-up roofing in order to anchor his sign. While the bolts were initially sealed by the tar, they eventually loosened as the wind moved the sign back and forth. Water penetrated the roof along the shafts of the bolts. The Arbutus |Roofing Repair Crew worked with the tenant and the building owner to install a more “roof-friendly” anchor for the sign.

Roof Repair Safety

February 17, 2015

On large roofing and re-roofing projects lasting several days or even weeks, it is now common practice for Vancouver roofers to put detailed safety programs in place. On roof repair assignments, however, safety is sometimes overlooked because of the short duration of the job. A roof repair company showed us this checklist that its crew fills out before each job, no matter how small.

Scupper Drain Repair

February 10, 2015

A Coquitlam roofing contractor has been asked to address a leak on this condominium which is drained by exterior scuppers. Removal of the perimeter sheet metal reveals that the underlying roofing plies have deteriorated, allowing water ingress. When the roof was applied ten years ago, the original roofer did not coat the wooden cant strip with primer, and this may have allowed the stripping to pull away from the untreated wood.

Inverted Roof Repair – Vancouver B.C.

February 2, 2015

A roofing contractor in Vancouver was asked to find the leak problem on this warehouse. The “inverted roof” features a heavy layer of river rock over a layer of insulation which in turn covers the roofing membrane. Not often applied in the past twenty years, many of these roofs still exist. When a water problem arises, the membrane is difficult to access. Luckily, the leak here was confined to a small area and the roofer was able to locate it fairly quickly.

South Vancouver Sheet Metal Roof Repair

January 26, 2015

This sheet metal cap was designed to shed water. Unfortunately, it does the opposite. When installed, the cap sloped down from the centre. Recently someone or something exerted a heavy weight on it, causing it to dish to the center and allow water to form a pond around the chimney vent. A very small crack in the caulking has allowed water penetration. The cap was removed and a bevelled wooden spacer was placed beneath it to ensure positive drainage. The cap was replaced and new caulking now seals the chimney vent.

Vancouver – Torchon Roof Membrane Repair

January 18, 2015

The trowel slipped between the layers of SBS torchon membrane shows the spot where the plies have lost their adhesion. The nearby duct work (a length of which has been removed in the background) was holding water, and this proved to be the source. A roofing contractor from Richmond had re-roofed the building a year ago, and the rest of the membrane seemed in good condition. The torch applicator may not have applied sufficient heat when welding the two plies.

Langley – Temporary Repair

January 12, 2015

A Langley roofer applied this temporary cement patch a week ago, during a rainstorm. At the time, there was no way to dry the roof, so cement was the alternative. Now, on a dry day, the roofer is back to remove the cement and perform a permanent roof repair. Note his shadow at the top of the photo as he takes the picture. Low-budget roofer selfie?

Repair to Chimney Cap – Surrey

Jan 2, 2015

A roofing contractor in Surrey found that the roof field on this building was intact, but a minor leak was traced to a galvanized metal chimney cap. The chimney collar was re-sealed with caulking. There was also a recommendation that the chimney cap be painted with primer to prevent rust.

Best Roof Repair Practices – Vancouver

December 28, 2014

This small manufacturing plant recently changed occupants. The new business required several changes in a variety of vents to serve their plant. While plumbers and HVAC workers were contracted to install the interior units, no one coordinated schedules with a roofer. Fortunately, a roofing contractor in Vancouver had a repair crew available on short notice, to waterproof the installations with materials compatible with the existing roofing system. Too often the rooftop vents are installed with roofing gum, which only seals the area temporarily.

Ba-a-a-d Roof Repair

December 20, 2014

A roofing contractor in Surrey B.C. was asked for a solution to ponding water on a warehouse roof. In fairness to the Surrey roofer, it should be added that the building owner wanted a cheap quick-fix. Several yards of gravel were spread, filling in the “pond.” Unfortunately, the extra weight accentuated the sagging in the roof substrate, creating a potentially dangerous condition. Finally convinced that a different strategy was called for, the owner called in a different roofer who provided a new drain at the low spot in the pond and removed the excess gravel.

Burnaby Roof Repair

December 13, 2014

The retaining ring on this copper drain has become misshapen and clogged with melting asphalt. At one time, a simple plastic drain would be held in place by that ring. Newer drains come equipped with mechanical screen fasteners. The repair crew was able to provide a temporary cover and a retaining bar will be soldered in place to anchor a metal drain screen.

Vancouver Roof Repair

December 6, 2014

When the owner of this Vancouver apartment block asked us to re-roof his building, he mentioned that he was gping to paint the exterior next. Our sheet metal crew chief, Tim Sampson, worked with him and installed a white pre-painted metal capping that works well with the new blue fascia board.

Roof Repair in Richmond B.C.

December 3, 2014

Over the years, the roof on this warehouse has settled and water ponding has become more pronounced. The Arbutus Roof Repair crew worked with a plumbing company to coordinate the installation of a new roof drain at the low point of the roof. Problem solved.

Roof Repair in Langley B.C.

November 26, 2014

In this picture, there does not seem to be excessive water ponding around the two vents, and it was only after a second visit that the roof repair crew found the problem. A combination of deep water and strong winds allowed water to blow into these low vents. When they were replaced with standard 8″ x 8″ vents, which have higher, vertical sides, the leak stopped. The ponding water will be addressed when the roof is replaced in three or four years.

Burnaby Roof Repair

November 18, 2014

This welding shop has a metal roof and is over forty years old. In the last couple of years, it has developed several small water leaks. The owner says that the building will be replaced within five years. The Arbutus Roofing Repair Crew found that, over time, the plastic washers under the roofing screws have deteriorated. As leaks develop, the screws above are coated with roofing gum. Very inexpensive, and the welders are happy.

North Vancouver Roof Repair

November 13, 2014

This was a bad leak that was called in on a rainy day, unfortunately a permanent solution could not have been performed due to the weather, however a temporary cement patch will be the solution until the weather clears up and a more permanent roof repair is performed.

Roof Repair in Surrey B.C.

November 4, 2014

This office building has an antenna on the roof. The installer used a piece of styrofoam insulation as a buffer between the antenna base and the roof. This solution worked great for a while, but now the styrofoam is deteriorating. A corner of the base punctured the roof, causing a leak. A temporary patch has stopped the water ingress.A new base with wooden sleepers will be supplied and put in place when weather allows.

Vancouver Roof Repair

October 28, 2014

The cause of a water leak on this building required only a quick diagnosis. A missing elbow on the downpipe was the culprit. The original elbow was probably loosened by water flow. In any event, it was nowhere to be found, and water was splashing against the wall, then finding its way behind the wall flashing. The Arbutus Roof Repair Team had a matching elbow in the repair truck. This time the elbow was secured with sheet metal screws.

Roof Repair in Delta B.C.

October 21, 2014

A roofing company in Vancouver re-roofed this building a few months ago, exactly according to specifications. When the sunny weather ended, a stubborn leak appeared. No flaws could be found in the torch on roofing or sheet metal flashings. Someone on the Arbutus Roof Repair crew found the problem. Before the building was re-roofed, the gap between the buildings was covered. It didn’t seem important, but the uncovered gap allowed water to trickle down and enter the building through a porous wall. A new flashing was fabricated and installed.

Roof Repair in Delta B.C.

October 21, 2014

This torch on roof was installed by a well-known Delta roofing company earlier this year. The original roofer was baffled by the small but persistent leak, and asked the Arbutus Repair crew, working nearby, for some help. The culprit? A poorly installed cap on the plumbing lead, allowing rainwater to seep into a small space between the pipe and the lead. A new cap solved the problem. The Arbutus crew was happy to supply one, returning a similar favour from the Delta roofer, dating back several years.

Surrey B.C. Roof Repair

October 16, 2014

A tree removal project on the property next to this Surrey office building went wrong when the mature tree came down in the wrong direction. The weight of the tree damaged the parapet wall and some of the branches penetrated the torchon roofing. The Arbutus Repair crew was on site within hours, taking advantage of the dry weather to do a permanent repair to the roofing and sheet metal.

Surrey B.C. Roof Repair

October 16, 2014

A tree removal project on the property next to this Surrey office building went wrong when the mature tree came down in the wrong direction. The weight of the tree damaged the parapet wall and some of the branches penetrated the torchon roofing. The Arbutus Repair crew was on site within hours, taking advantage of the dry weather to do a permanent repair to the roofing and sheet metal.

Surrey B.C. Roof Repair

October 16, 2014

A tree removal project on the property next to this Surrey office building went wrong when the mature tree came down in the wrong direction. The weight of the tree damaged the parapet wall and some of the branches penetrated the torchon roofing. The Arbutus Repair crew was on site within hours, taking advantage of the dry weather to do a permanent repair to the roofing and sheet metal.

Surrey B.C. Roof Repair

October 16, 2014

A tree removal project on the property next to this Surrey office building went wrong when the mature tree came down in the wrong direction. The weight of the tree damaged the parapet wall and some of the branches penetrated the torchon roofing. The Arbutus Repair crew was on site within hours, taking advantage of the dry weather to do a permanent repair to the roofing and sheet metal.

Roof Repair in Surrey B.C.

October 7, 2014

A Surrey roofer installed this roof many years ago. Although the warranty has expired, the overall condition of the torchon roofing is good. A tenant was surprised to find water coming through his ceiling one rainy morning. The Arbutus Roofing repair crew found that the roofing mastic in a “gum pan” had dried and shrunk, allowing water ingress. The repair crew cleaned and refilled the gum pan. The “gum pan” system of sealing roof protrusions is slowly being replaced by more efficient solutions. Gum pans have to be refilled periodically and should be a priority item in any Roof Maintenance Program.

Roof Repair in Vancouver

September 30, 2014

A roofer in Vancouver installed a shingle roof on this home about six years ago. Watertight until this summer, it suddenly started to leak in one area. A member of the Arbutus Repair Crew climbed into the attic and traced the problem to a plugged dryer vent. Unable to exhaust air to the roof, the fan was blowing hot air into the attack beneath the vent. Condensation rotted the plywood. The crew replaced half a sheet of plywood and installed a new vent.

Coquitlam Roof Repair

September 23, 2014

While the roof of this Coquitlam building will soon need replacement, it had been watertight until recently. The building owner reported a severe leak after a recent rainfall. The Arbutus Roof Repair crew found that the shingle capping was brittle and broken, exposing the substrate. Careless foot traffic by a chimney maintenance man had caused the damage. The shingle repairman was able to replace the damaged capping and the water ingress stopped

Roof Repair in Burnaby

September 16, 2014

The interior drain on this Burnaby torchon roof had become plugged with debris, causing the water to back up to roof level. The drain screen had not been secured properly and had been easily displaced. The Arbutus Roof Repairman removed the cap from a basemant cleanout access point and removed the accumulated debris. Then he fitted a new drain screen that screwed into the cross piece on the copper drain

Vancouver Roof Repair

September 10, 2014

This Vancouver home has a Tar and Gravel roof that has outlived its guarantee, but is showing limited deterioration. The homeowner asked the Arbutus Roof Repairman for a cost-effective solution. A tar and gravel repair would have involved hauling and heating a tar kettle, and would have required a small roofing crew. The repairman suggested that he could do a Torchon repair on the spot. He cleaned and primed the two roof splits, then applied strips of Soprema Torchon Membrane. For esthetic purposes, he swept gravel over the repairs to make them blend in with the existing roof.

Burnaby Roof Repair

September 2, 2014

The Arbutus Roof Repair crew was dispatched to a roof leak on a Burnaby restaurant. A quick inspection found that the roof was fine, but that the B-vent collar around a stainless steel chimney was leaking. Despite being insulated, these vents are still subject to extreme temperature changes which causes caulking to deteriorate quickly. The crew removed the old collar and caulking, then replaced it with a new, tighter-fitting collar and new caulking. When notified of the problem, the building owner enquired about the possibility of an annual visit by the Burnaby Roof Maintenance crew.

Delta Roof Repair

August 25, 2014

What was originally reported as a shingle roofing repair was traced to a leak from a copper scupper drain on the flat roof above the shingled area. The existing roofing membrane had become detached from the scupper, probably becuase the copper had not been thoroughly primed. The Arbutus Roof Repair Crew cleaned the area thoroughly, coated the bare copper with primer and installed both a new base sheet and new cap sheet to match the original IKO torchon membrane.

Roof Repair in Delta B.C.

August 19, 2014

The Arbutus Roof Repair Crew were called to a serious water leak in a Delta apartment building. A handyman had installed a new dryer fan, but had tried to seal the roof vent with roofing gum to save the expense of a professional roofer. When the roofing gum dried, water found its way down the vent hose to the laundry room. The repair crew had a matching Soprema roof membrane with them, and quickly installed the vent correctly.

Langley Roof Repair

August 12, 2014

Responding to a call concerning a water leak above a kitchen stove, the Arbutus repair crew traced the problem to a deteriorating roof vent. The vent, fabricated from galvanized steel, had rusted at its base, allowing water penetration which reached the kitchen below. The rust-stained water was a strong indication of the leak source. The vent was replaced with one which had been coated with a rust-inhibiting liquid membrane, in this case a Soprema product with the brand name Alsan.

Roof Repair in Surrey B.C.

August 4, 2014

This torchon roofing repair on a commercial building in Surrey presented a unique challenge. While the roof was over twenty years old, this was the first instance of water ingress. The repair crew found that a ply (or layer) of the cap sheet had delaminated at the point where the torch on roll had overlapped with the next roll, allowing ponded water to seep between the plies. The immediate area was cut out and cap sheet was degranulated and primed. Finally a matching piece of torch on roofing was applied to the area.

Burnaby Roof Repair

October 14, 2013

This project was repaired on a nice sunny day in Burnaby (because we can only do temporary repairs in the rain). This roof was split open due to many years of exposure to the elements. It is advisable to have an annual roof inspection to prevent leaks and premature roof breakdown.

This is a flat roof, so the repairs were done using hot asphalt and roofing membrane. The new roof membrane was torched on, and finally the gravel ballast was renewed.

Roof Repair Vancouver B.C.

September 20, 2013

This week, we had a job in Vancouver. What happened was there was a leak and we were called in. We had to do temporary repairs on the first day because it was raining. When we returned on a better day, we removed the temporary repairs and installed the permanent repairs as required; and finally we replaced the gravel that was originally swept off to do the repairs.

Roof Repair Vancouver B.C.

September 20, 2013

This week, we had a job in Vancouver. What happened was there was a leak and we were called in. We had to do temporary repairs on the first day because it was raining. When we returned on a better day, we removed the temporary repairs and installed the permanent repairs as required; and finally we replaced the gravel that was originally swept off to do the repairs.

Roof Repair Vancouver B.C.

September 20, 2013

This week, we had a job in Vancouver. What happened was there was a leak and we were called in. We had to do temporary repairs on the first day because it was raining. When we returned on a better day, we removed the temporary repairs and installed the permanent repairs as required; and finally we replaced the gravel that was originally swept off to do the repairs.

Roof Repair Vancouver B.C.

September 20, 2013

This week, we had a job in Vancouver. What happened was there was a leak and we were called in. We had to do temporary repairs on the first day because it was raining. When we returned on a better day, we removed the temporary repairs and installed the permanent repairs as required; and finally we replaced the gravel that was originally swept off to do the repairs.

Roof Repair Vancouver B.C.

September 20, 2013

This week, we had a job in Vancouver. What happened was there was a leak and we were called in. We had to do temporary repairs on the first day because it was raining. When we returned on a better day, we removed the temporary repairs and installed the permanent repairs as required; and finally we replaced the gravel that was originally swept off to do the repairs.

Surrey Roof Repair

August 28, 2013

This week, a customer in Surrey asked us to find the cause of a leak that was happening in a private home. We inspected the roof and found a decent sized split where there was water leaking; so we immediately got to work, repaired the split with hot tar and asphalt, and put the residents at ease.

Surrey Roof Repair

August 28, 2013

This week, a customer in Surrey asked us to find the cause of a leak that was happening in a private home. We inspected the roof and found a decent sized split where there was water leaking; so we immediately got to work, repaired the split with hot tar and asphalt, and put the residents at ease.

Surrey Roof Repair

August 28, 2013

This week, a customer in Surrey asked us to find the cause of a leak that was happening in a private home. We inspected the roof and found a decent sized split where there was water leaking; so we immediately got to work, repaired the split with hot tar and asphalt, and put the residents at ease.
This week, a customer in Surrey asked us to find the cause of a leak that was happening in a private home. We inspected the roof and found a decent sized split where there was water leaking; so we immediately got to work, repaired the split with hot tar and asphalt, and put the residents at ease.

Surrey Roof Repair

August 28, 2013

This week, a customer in Surrey asked us to find the cause of a leak that was happening in a private home. We inspected the roof and found a decent sized split where there was water leaking; so we immediately got to work, repaired the split with hot tar and asphalt, and put the residents at ease.

Roof Repair Coquitlam

August 26, 2013

This was a leak that was called in on a rainy day. The issue found was a failed seam along perimeter walls (approx. 25 lineal feet) on a small canopy roof. We applied temporary repairs in wet weather and returned on a dry day to install permanent repairs with SBS torch on roofing membrane.

Roof Repair Coquitlam

August 26, 2013

This was a leak that was called in on a rainy day. The issue found was a failed seam along perimeter walls (approx. 25 lineal feet) on a small canopy roof. We applied temporary repairs in wet weather and returned on a dry day to install permanent repairs with SBS torch on roofing membrane.

Roof Repair Coquitlam

August 26, 2013

This was a leak that was called in on a rainy day. The issue found was a failed seam along perimeter walls (approx. 25 lineal feet) on a small canopy roof. We applied temporary repairs in wet weather and returned on a dry day to install permanent repairs with SBS torch on roofing membrane.

Roof Repair Coquitlam

August 26, 2013

This was a leak that was called in on a rainy day. The issue found was a failed seam along perimeter walls (approx. 25 lineal feet) on a small canopy roof. We applied temporary repairs in wet weather and returned on a dry day to install permanent repairs with SBS torch on roofing membrane.

Roof Splits Repaired in Delta

August 16, 2013

We received notice that a roof in Delta was leaking. We inspected the old tar and gravel roof and found that there were some splits in the roof. We prepared the area (as usual), and we repaired the split area with hot asphalt and membrane.

Roof Splits Repaired in Delta

August 16, 2013

We received notice that a roof in Delta was leaking. We inspected the old tar and gravel roof and found that there were some splits in the roof. We prepared the area (as usual), and we repaired the split area with hot asphalt and membrane.

Roof Splits Repaired in Delta

August 16, 2013

We received notice that a roof in Delta was leaking. We inspected the old tar and gravel roof and found that there were some splits in the roof. We prepared the area (as usual), and we repaired the split area with hot asphalt and membrane.

Roof Splits Repaired in Delta

August 16, 2013

We received notice that a roof in Delta was leaking. We inspected the old tar and gravel roof and found that there were some splits in the roof. We prepared the area (as usual), and we repaired the split area with hot asphalt and membrane.

Roof Splits Repaired in Delta

August 16, 2013

We received notice that a roof in Delta was leaking. We inspected the old tar and gravel roof and found that there were some splits in the roof. We prepared the area (as usual), and we repaired the split area with hot asphalt and membrane.

Roof Splits Repaired in Delta

August 16, 2013

We received notice that a roof in Delta was leaking. We inspected the old tar and gravel roof and found that there were some splits in the roof. We prepared the area (as usual), and we repaired the split area with hot asphalt and membrane.

Richmond Roof Membrane Repair

August 12, 2013

In this Richmond roof repair job, The membrane had splits in it and the plywood deck was exposed; so we’ve repaired the splits in the old tar and gravel roof and repaired the area with hot asphalt and membrane.

Richmond Roof Membrane Repair

August 12, 2013

In this Richmond roof repair job, The membrane had splits in it and the plywood deck was exposed; so we’ve repaired the splits in the old tar and gravel roof and repaired the area with hot asphalt and membrane.

Richmond Roof Membrane Repair

August 12, 2013

In this Richmond roof repair job, The membrane had splits in it and the plywood deck was exposed; so we’ve repaired the splits in the old tar and gravel roof and repaired the area with hot asphalt and membrane.

Richmond Roof Membrane Repair

August 12, 2013

In this Richmond roof repair job, The membrane had splits in it and the plywood deck was exposed; so we’ve repaired the splits in the old tar and gravel roof and repaired the area with hot asphalt and membrane.
In this gallery, the deck was rotten so we replaced the plywood, used hot asphalt and membrane to cover the plywood, and re-gravelled the area

Burnaby Rotten Roof Deck Repair

August 8, 2013

In this gallery, the deck was rotten so we replaced the plywood, used hot asphalt and membrane to cover the plywood, and re-gravelled the area

Burnaby Rotten Roof Deck Repair

August 8, 2013

In this gallery, the deck was rotten so we replaced the plywood, used hot asphalt and membrane to cover the plywood, and re-gravelled the area

Burnaby Rotten Roof Deck Repair

August 8, 2013

In this gallery, the deck was rotten so we replaced the plywood, used hot asphalt and membrane to cover the plywood, and re-gravelled the area

Richmond Roof Repair – Sheet Metal Flashing

August 1, 2013

Richmond Roof Repair – Sheet Metal Flashing

August 1, 2013

Richmond Roof Repair – Sheet Metal Flashing

August 1, 2013

Richmond Roof Repair – Sheet Metal Flashing

August 1, 2013

Richmond Roof Repair – Sheet Metal Flashing

August 1, 2013

New Westminster Leak Repair

July 24, 2013

New Westminster Leak Repair

July 24, 2013

New Westminster Leak Repair

July 24, 2013

New Westminster Leak Repair

July 24, 2013

New Westminster Leak Repair

July 24, 2013

New Westminster Leak Repair

July 24, 2013

New Westminster Leak Repair

July 24, 2013

White Rock Roof Vent Repair

July 22, 2013

White Rock Roof Vent Repair

July 22, 2013

White Rock Roof Vent Repair

July 22, 2013

White Rock Roof Vent Repair

July 22, 2013

Where is the Arbutus Roof Repair service offered?
Years ago, most of our calls were for roof repairs in Burnaby, Richmond and Vancouver. Now roof repairs in Surrey, Langley, Coquitlam and Delta account for the majority of our calls. With more than thirty roofing trucks, one of our repair crews is probably working in your area right now.
Why is my roof leaking?

If this is the first roof repair needed, and the roof is not very old, the water source may be quite easy to trace, and there may be an inexpensive solution.

In roofs that have not completely worn out, water ingress is usually confined to a few specific sources, many of which may not even apply to your particular roof. There is usually a marked increase in roof leaks after extreme weather events, when a piece of metal flashing will blow off. Caulking may break down after a rapid change in temperature. Careless snow removal may damage the roofing membrane. Debris sometimes accumulates due to neglected maintenance.

What are these “specific sources?”
Perimeter metal flashing, chimney flashings, skylights, vents, drains, (including drains blocked by debris) anywhere that there is a penetration through the roof. Leaks seldom originate in the broad field of the roof, unless someone drives a nail through the membrane to support a satellite dish or Christmas tree. Residents, if they can access the roof, may decide that it’s an excellent space for parties and barbecues. Don’t laugh. You’d be surprised how often that occurs.
What qualifications do Arbutus roof repairmen have to find and fix leaks?
Experience mostly. You don’t go to school to learn this stuff. Well, actually you do, particularly for the information on the compatibility of roofing materials used in this line of work. But after that, it’s experience in the field that makes a good roof repairman. That, and having the right materials and equipment. Our Roof Repair Division employs roofers that are repair specialists, usually promoted after years of working on the installation crews. It’s vital that the Repair Roofers have, with them, replacement materials that are compatible with the existing roofing system. In our area that means torchon membranes from Soprema, IKO and Siplast. For steep roof repairs, shingles from Certainteed, IKO, PABCO and Gaf are stocked.
What will the Arbutus roof repairman do when he shows up at my building?

His (or her) experience tells him to not jump to any quick conclusions. He may observe some cracked and dried caulking that is a potential leak source, but that doesn’t mean that the water is necessarily getting in at that point. We don’t want to waste the visit. He’ll want to have a look at the underside of the roof, bearing in mind that water can travel some distance from the original source. When he does identify the problem, he’ll fix it with the appropriate, compatible roofing material.

Then what?

He’ll make a written report, supported by photographs, and include his observations and any recommendations for maintenance or other work.

Does the repair crew need good weather to fix the leak?

No. We can usually install a tarp or temporary patch, even in the rain, then return to do a more permanent repair when the weather clears. It’s usually important to stop the water ingress to prevent damage to the insulation, substrate and interior of the building.

What if the initial repair doesn’t stop the leak?

Good question. While we have a pretty good success rate, there are no guarantees in the roof repair business, or if there are, there’s a lot of fine print and exclusions. We try to keep costs down on the initial trip as well. If necessary, we’ll take a longer look, perhaps do some test cuts and take some infrared photos. Which may lead up to decision time.

Repair or Re-roof?

While it’s almost always cost effective to attempt repairs before committing to a re-roof, at some point you may be wasting money on repairs. If the water ingress is happening in “the field”, as evidenced by cracks, blisters, buckles, bare spots, etc., the problems will eventually multiply. On a dried out membrane, even foot traffic from repair crews will cause further damage.

If the roof has reached the end of its serviceable life, if all guarantees have expired, and repair attempts have failed or only provided a short term fix, it’s probably time to ask about re-roofing options.

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